06 Mar Energy Bill Help from Hackney Council
Please see details below explaining how to get help with energy bills.
Hackney Council in partnership with East End Citizen Advice have adapted the fuel voucher scheme by setting up a dedicated phone line and email address specifically for organisations to refer Hackney residents in need of help to pay for their energy bills over winter.
Also residents can contact the telephone number to self-refer.
The vouchers will be provided through East End Citizen Advice to families and individuals who are unable to pay their bills, as part of ongoing Council efforts to ensure that residents experiencing difficulties are able to heat their homes over the winter period.
A maximum of two fuel vouchers is available per household.
Organisations supporting residents that are experiencing financial difficulties paying their energy bills should make a referral by contacting East End Citizen Advice 020 3855 5232, Monday to Friday, 10am – 1pm or can email firstname.lastname@example.org at any time with the appropriate contact details and a dedicated Advisor at East End Citizen Advice will respond accordingly.
This phone number and email address are solely for fuel vouchers, so will reduce any delays in getting through.
Residents too can self refer by using this phone number and email address.